Is Stowe Communications available in my area?

Stowe Communications currently serves the communities of Stowe, Jeffersonville, and Cambridge in Vermont. Please contact our customer service team for personalized assistance.

What is fiber?

Fiber-optic internet, or simply fiber, utilizes thin strands of glass or plastic to transmit data as pulses of light. Unlike traditional copper cables, fiber-optic technology offers faster speeds, greater reliability, and increased bandwidth. One notable feature of fiber is symmetrical data transfer, ensuring equal upload and download speeds for a more balanced and efficient online experience.

What is the difference between symmetrical and asymmetrical bandwidth?

Symmetrical bandwidth offers equal upload and download speeds, ideal for today's simultaneous internet usage, and is provided by Stowe Communications via a fiber-optic solution. Asymmetrical bandwidth, typically seen with cable modems, has different upload and download speeds and can be more cost-effective for areas with less demand for high upload speeds. However, Stowe Communications specializes in symmetrical, fiber-based internet which is both future-proof and expandable, ensuring efficient service without bottlenecks.

Why isn’t fiber available in my neighborhood?

Fiber-optic internet availability is a result of ongoing infrastructure development. We are dedicated to bringing fiber-optic technology to more areas and appreciate your patience as we work towards this goal. For the latest updates on fiber availability in your location, please contact our customer service.

How can I pay my Stowe Communications bill?

We offer a secure online portal for convenient account management. Through this portal, you can easily view and pay bills, track data usage, upgrade or modify services, and access helpful resources. For assistance with the online portal or to set up your account, our customer service team is ready to help.

What internet speeds does Stowe Communications offer?

We offer a range of internet speeds to suit various needs, starting from 50 Mbps up to 1 Gig (1000 Mbps)+. Choose the plan that best fits your online activities!

Do you offer bundled services for internet and home phone?

Yes, we provide bundled services that combine internet and home phone solutions. Enjoy the convenience of two essential services from one reliable company.

How do I use my Fire TV remote with the Stowe Communications Streaming TV App?

The Fire TV remote allows you to navigate and control your viewing experience effortlessly. You can use the directional keypad to navigate through menus, select items with the center button, go back to previous screens, return to the home screen, and much more. For detailed instructions on each button and its functionality, please refer to our instructions [link to pdf here] designed to answer all your questions about operating your remote.